Introduction
Hub Space ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and Instagram Profile Analytics Chrome Extension.
Information We Collect
Platform Information
- • Email addresses for waitlist registration
- • Contact information you provide through forms
- • Usage data and analytics from website interactions
- • Device information and browser data
Instagram Profile Analytics Chrome Extension
Our Chrome Extension collects the following Instagram profile information to provide analytics and insights:
- • Instagram User ID: Unique identifier for Instagram accounts
- • Username: Public Instagram handle
- • Profile Picture: Public profile image URL
- • Full Name: Display name on Instagram profile
- • Profile Metrics: Follower count, following count, post count (when publicly available)
- • Engagement Data: Likes, comments, and interaction rates on public posts
- • Content Analysis: Hashtags, captions, and posting patterns for analytics purposes
How We Use Your Information
Platform Services
- • To provide and maintain our creator distribution platform
- • To communicate with you about our services
- • To send updates about platform developments
- • To improve our services and user experience
Instagram Analytics Extension
- • To provide detailed Instagram profile analytics and insights
- • To track growth patterns and engagement metrics
- • To generate reports on content performance
- • To identify trends and opportunities for creators
- • To facilitate connections within our creator network
- • To aggregate anonymized data for platform improvements
Data Storage and Security
We store your data securely using industry-standard practices:
- • Data is stored in secure, encrypted databases
- • We use Supabase for secure data management
- • Instagram data is processed and stored with appropriate security measures
- • Access to personal data is restricted to authorized personnel only
- • We regularly review and update our security practices
Instagram Extension Permissions
Our Chrome Extension requires certain permissions to function:
- • Active Tab: To analyze Instagram profiles you're viewing
- • Instagram.com Access: To collect publicly available profile data
- • Storage: To save your preferences and analytics data locally
- • Background Processing: To sync data with our platform
Important: We only collect data from public Instagram profiles. We do not access private accounts, direct messages, or any non-public information.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data in the following circumstances:
- • With your explicit consent
- • To comply with legal obligations
- • To protect our rights and prevent fraud
- • With service providers who assist in our operations (under strict confidentiality agreements)
- • In aggregated, anonymized form for research and platform improvement
Your Rights and Choices
You have the following rights regarding your data:
- • Access: Request a copy of your personal data
- • Correction: Update or correct inaccurate information
- • Deletion: Request deletion of your personal data
- • Portability: Receive your data in a structured format
- • Opt-out: Unsubscribe from communications or disable the extension
- • Restriction: Limit how we process your data
Cookies and Tracking
We use cookies and similar technologies to:
- • Improve website functionality and user experience
- • Analyze website traffic and usage patterns
- • Remember your preferences and settings
- • Provide personalized content and recommendations
You can control cookie settings through your browser preferences.
Third-Party Services
We use the following third-party services:
- • Google Analytics: For website analytics and insights
- • Supabase: For secure data storage and management
- • Instagram API: For accessing public profile information
These services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Instagram profile data is retained to provide ongoing analytics and insights. You can request data deletion at any time by contacting us.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@hub.space
Website: https://hub.space
For specific questions about our Instagram Profile Analytics Chrome Extension, please include "Chrome Extension" in your subject line.